FREQUENTLY ASKED QUESTIONS
Where are you located?
We are a tiny and lovely home based studio in the heart of Tel Aviv. You can find all our products online or at few local retail store
What countries do you ship to?
At the moment we ship locally, but do not hesitate to contact us directly at info@bubahangmade to arrange a possible international shipment.
Can I place a custom order?
Yes! Please! We will be delighted to create the perfect mobile to match the color/theme of your nursery.
How long it will take to receive my order ?
If the product is in stock, it will be shipped in 1-3 business days, but if the item is made to order it will be shipped in 7 – 10 business days.
How are Buba Hang made products made?
Each product is handmade from scratch, with great detail and care, with organic materials.
It is safe to hang a mobile over the crib?
Hanging a baby mobile over the crib is safe as long as you take the proper precautions. We prioritize safety and provide guidelines on how to hang our mobiles safely. So we recommend that you follow our tips on how to hang them correctly on our blog.
Do you offer returns?
Yes. If you are not satisfied with your product, please contact us within 2 weeks from the date of delivery. Please read more details about returns in our private policies section.
How sustainable are Buba Hang made products?
Our products are highly sustainable.
Do you have a retail store?
Currently, we are only an online store.
Can we partner with you as a brand?
Yes! Please contact info@bubahangmade for further information.